THIS WEEK 35%OFF & FREE SHIPPING

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FAQ

Check out the most common FAQ we´ve listed below!

Shipping

FREE - Yes, you heard right. We offer free shipping worldwide!

We estimate the following(exceptions can occur):
3-14 business days (after processing time)

Of Course! We will send you order confirmation email first when you order, then send you another once it has been shipped. The shipping confirmation email will include your tracking number of your package. 

Personalized orders can´t be returned, but non-personalized orders can. Check out our Return & Refund policy for more detailed information.

If something has gone wrong with your product or if it´s damaged - then of course you will get a full refund! If you are unhappy with your order, contact our support. We never leave a customer unsatisfied.

No Problem, send us an image of the damaged goods within a week of arrival, then we will send you a new one for free or refund you. Contact support (info@wordartz.com) if this happens.

Payment

We accept Visa, Mastercard, American Express and PayPal.

Yes, very secure. We use the worlds most secure payment processors, and our website is hosted on on Shopify - which is the biggest online store platform and have the best security to this date.

Ordering

When you have ordered your canvas and we got your image and the words you want it to be made from, then our team of designers simply create your artwork from the details we have from you. Later when it´s finished and passed quality control, then your artwork goes to our print facility that creates the framed canvas and finally ship it out to you.

we can make changes to your order if you send an email to us within 6 hours from that moment you placed your order. Contact support if this happens.